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Returned Policy

English

  • GOODS RETURNED WITHIN 7 DAYS WILL BE EXCHANGED FOR ITEMS OF THE SAME VALUE
  • GOOD RETURNED MUST BE IN THEIR ORIGINAL CONDITION AND PACKAHING AND SUPPORTED BY THE ORIGINAL PAYMENT RECEIPT.
  • IF A PRODUCT IS DEFECTIVE, WE WILL EXCHANGE IT FOR A NEW SAME PRODUCT AND ONLY IF NO STOCK IS AVAILABLE WILL BE REFUND ITS TOTAL VALUE IN THE FORM OF CREDIT NOTE OR ITEM OF SIMILAR VALUE.
  • NO CASH REFUND

KISWAHILI

  • TUNABADILISHA BIDHAA NDANI YA SIKU 7 YA TAREHE YA MANUNUZI KWA THAMANI ILE ILE.
  • RISITI YA AWALI ITAHUTAJIKA PAMOJA NA BIDHAA ZIWE KATIKA HALI ILIYO NUNULIWA.
  • BIDHAA YENYE KASORO TUTABADLISHA KWA MPYA NA IKIWA HATUNA TUTARUDISHA THAMANI HALISI KWA NOTI YA MKOPO AMA BIDHAA NYINGINE YENYE THAMANI SAWA.
  • HAKUNA MAREJERISHO YA FEDHA.